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Care

Launch is the halfway point

Software doesn't stay shipped: dependencies age, usage grows, and the roadmap keeps moving. Care keeps the product healthy and evolving with the team that already knows every decision in the codebase — instead of leaving you to re-explain it to strangers every time something needs doing.

Start the conversation

Ongoing · monthly retainer

Where you are

The build ends and the questions start: who patches the dependency with the CVE, who's watching the error rates, who builds the feature your biggest customer just asked for? Ad-hoc arrangements rot — the original team drifts away, context evaporates, and every small change starts with re-learning the codebase.

Where this leaves you

A product that stays healthy and keeps shipping: defined response times, proactive maintenance, monitoring that catches problems before customers do, and a standing team for feature evolution — with the context to move fast because they never lost it.

This rung fits when

  • Products coming out of a Narix build that need ongoing support and evolution
  • Teams that want a defined SLA rather than best-effort availability
  • Founders who want delivery management of their broader engagement handled, not just the code

What you walk away owning

What you get, every week

Ownership isn't a handover at the end — it's the arrangement from day one: your repositories, your cloud, your documentation. Leaving us is always cheap, which is exactly why clients stay.

SLAs & support

Defined response times and a real escalation path — you know exactly what happens when something breaks, and how fast.

Maintenance & patching

Dependency updates, security patches, and upgrades handled proactively — the unglamorous work that keeps a product from quietly rotting.

Monitoring & reliability

Observability, alerting, and error tracking watched by people who can actually fix what they find — problems caught before customers report them.

Feature evolution

A standing lane for improvements and new features, shipped in the same sprint-and-demo cadence as the build — the roadmap doesn't stop at launch.

Delivery management (optional)

Where it fits, we manage delivery across your broader engagement — coordinating workstreams and reporting so you get one accountable partner, not another vendor to manage.

Investment

Scoped and priced in your written proposal

Indicative — fixed in your written proposal · Ongoing · monthly retainer

FAQ

Care questions

Keep it improving after launch

Tell us what you're holding — an idea or a codebase — and you'll have a concrete proposal for the first rung, in writing.